Last updated: 23 December 2025

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Book Launcher Pro provides digital services and immediate-access products. Please read this policy carefully before purchasing.

 

1. Change of Mind

We do not offer refunds for:

• Change of mind

• Incorrect plan selection

• Failure to use the service

• Forgetting to cancel a subscription

 

2. Subscriptions

• Subscription payments are non-refundable once a billing period has begun

• You may cancel at any time to prevent future charges

• Access remains active until the end of the current billing cycle

 

3. Lifetime / One-Time Purchases

• Lifetime or one-time purchases are non-refundable

• Access is granted immediately upon payment

 

4. Faulty Services (Australian Consumer Law)

You are entitled to a refund or remedy if:

• The service has a major fault

• The service does not function as described

• We fail to provide the service with due care and skill

If a major fault is confirmed, we will offer:

• A refund, or

• A repair or replacement, where appropriate

 

5. Technical Issues

Refunds will not be provided for:

• User error

• Internet or device issues

• Third-party platform outages beyond our control

However, we will make reasonable efforts to resolve genuine technical problems.

 

6. How to Request a Refund

To request a refund under Australian Consumer Law, contact us within 14 days of the issue occurring:

Email: info@booklauncherpro.com
Include:

• Your account email

• Description of the issue

• Screenshots or supporting details (if applicable)

 

7. Refund Processing

Approved refunds will be processed using the original payment method.
Processing times depend on your payment provider.